Terms of Service

Last updated: April 2026

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("you," "your," "User") and JK Creative LLC, a Washington State limited liability company doing business as JK.Creative ("JK Creative," "Company," "we," "us," or "our"). These Terms govern your access to and use of all websites, applications, products, and services offered through jkcreative.store and all associated domains.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 17 THAT AFFECT YOUR LEGAL RIGHTS.

1. Acceptance of Terms

By accessing or using any of our services, creating an account, making a purchase, or clicking "I Agree" or any similar acknowledgment, you confirm that:

  • You are at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater.
  • You have the legal capacity and authority to enter into a binding agreement.
  • You have read, understood, and agree to be bound by these Terms and our Privacy Policy.
  • If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Your acceptance of these Terms constitutes your consent to transact electronically in accordance with the Electronic Signatures in Global and National Commerce Act ("E-SIGN Act," 15 U.S.C. § 7001 et seq.) and the Uniform Electronic Transactions Act ("UETA") as adopted in Washington State (RCW 19.360). You agree that electronic signatures, contracts, orders, and records have the same legal effect as their paper equivalents.

If you do not agree to these Terms, you must immediately cease all use of our services.

2. Service Description

JK Creative LLC offers the following products and services:

  • Session for Golf — subscription-based coaching management SaaS for golf instructors and facilities.
  • Session for Baseball — subscription-based coaching management SaaS for baseball instructors and facilities.
  • Session for Tennis — subscription-based coaching management SaaS for tennis instructors and facilities.
  • Session for Sports — subscription-based coaching management SaaS configurable for additional sports.
  • Session for Business — subscription-based customer relationship management (CRM) SaaS for service businesses.
  • SkrubCRM — subscription-based CRM health and data management SaaS.
  • FillCRM — done-for-you lead generation service sold on a subscription basis.
  • Kreado — AI-generated digital products including SOPs, templates, workflow kits, and prompt libraries. Sold as one-time purchases with instant digital delivery.
  • Web Studio — website design and development services sold as one-time project engagements.
  • YouTube Channels — free content published on CQ Nexus, Casino Quest, CEG Dealer School, and Golf x Tech YouTube channels.

We reserve the right to modify, suspend, or discontinue any service at any time, with or without notice. We will make commercially reasonable efforts to notify active subscribers of material changes.

3. Accounts

  • You must provide accurate, current, and complete information during registration and keep your account information updated.
  • You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any authentication tokens.
  • You are fully responsible for all activities that occur under your account, whether or not authorized by you.
  • You must notify us immediately at support@jkcreative.store if you suspect any unauthorized access to or use of your account.
  • We reserve the right to disable any account at any time if, in our sole judgment, you have violated any provision of these Terms.
  • You may not share, transfer, or sell your account credentials to any third party.

4. Subscription Billing

All subscription and payment processing is handled exclusively through Square, Inc. ("Square"). By subscribing to any of our services, you agree to the following:

  • Recurring Charges. You expressly authorize JK Creative LLC to charge your designated payment method on a recurring basis (monthly or annually, depending on your selected plan) through Square. This authorization remains in effect until you cancel your subscription.
  • Monthly Plans. Monthly subscriptions are billed on the same calendar date each month. You may cancel at any time; your service will continue through the end of the current paid billing period.
  • Annual Plans. Annual subscriptions are billed as a single payment for a twelve-month term.
  • Pricing. All prices are listed in United States Dollars (USD). We reserve the right to change pricing with at least 14 days' advance notice before the next billing cycle. Continued use after a price change constitutes acceptance of the new pricing.
  • Failed Payments. If your payment method fails, we will make reasonable attempts to notify you. We may suspend or terminate your access if payment is not resolved within 14 days of the failed charge.
  • Taxes. You are responsible for all applicable taxes, including Washington State sales tax where required.

Washington State Automatic Renewal Compliance (RCW 19.230). In compliance with Washington State law regarding automatic renewal offers: (a) your subscription will automatically renew at the end of each billing period unless you cancel prior to renewal; (b) you may cancel your subscription at any time by contacting us at support@jkcreative.store or through your account settings; (c) cancellation will be effective at the end of the current billing period; and (d) you will receive a confirmation of your cancellation via email.

5. Free Trials

Certain products may offer a free trial period. Unless otherwise stated:

  • No credit card is required to start a free trial.
  • Free trials are limited to one per person, per product.
  • At the end of the trial period, you must subscribe to a paid plan to continue using the service.
  • Trial accounts that are not converted to paid subscriptions will be deactivated and data will be retained for 30 days before permanent deletion.
  • We reserve the right to modify or discontinue free trials at any time without notice.

6. Refund Policy

  • Monthly Subscriptions. Cancel at any time. No refunds are issued for the current billing period. Service remains active through the end of the paid period.
  • Annual Subscriptions. You may request a full refund within 14 days of the initial purchase or annual renewal date by emailing support@jkcreative.store. After 14 days, annual subscriptions are non-refundable.
  • Digital Products (Kreado). All digital product sales are final once the product has been downloaded or accessed. If you experience a verifiable technical issue that prevents access to a purchased product, you may contact us within 7 days of purchase for resolution or replacement.
  • FillCRM Lead Generation. Due to the nature of done-for-you services, fees for lead generation services are non-refundable once work has commenced for the applicable billing period.
  • Web Studio. One-time project fees are non-refundable after delivery of the completed website files.

All refund requests must be submitted in writing to support@jkcreative.store. Refunds, when approved, will be processed through Square to the original payment method within 10 business days.

7. Digital Products and AI-Generated Content Disclosure

AI Disclosure. Kreado digital products, including but not limited to SOPs, templates, workflow kits, and prompt libraries, are generated in whole or in part using artificial intelligence technology, specifically the Anthropic Claude API. By purchasing Kreado products, you acknowledge and agree that:

  • Products are generated using AI and may contain errors, inaccuracies, or outdated information.
  • AI-generated content is provided "as is" without any warranty of accuracy, completeness, or fitness for a particular purpose.
  • Products are sold for informational and educational purposes only and do not constitute professional advice of any kind, including but not limited to legal, financial, tax, medical, or business advice.
  • You are solely responsible for reviewing, verifying, and adapting any AI-generated content before relying on it or implementing it in your business or personal affairs.
  • JK Creative LLC makes no representations or warranties regarding the results you may achieve from using AI-generated products.

8. Acceptable Use

You agree not to use our services to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Infringe upon the intellectual property rights of any third party.
  • Transmit any material that is defamatory, obscene, threatening, or otherwise objectionable.
  • Attempt to gain unauthorized access to our systems, networks, servers, or other users' accounts.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of our software.
  • Resell, sublicense, or redistribute our SaaS products or digital products without prior written permission.
  • Use automated scripts, bots, crawlers, or scrapers to access our services in a manner that degrades performance for other users.
  • Upload or transmit viruses, malware, or any other malicious code.
  • Interfere with or disrupt the integrity or performance of our services.
  • Collect or harvest personal information of other users without their express consent.

We reserve the right to investigate and take appropriate action, including termination of your account and referral to law enforcement, for any violation of this section.

9. Intellectual Property

  • Company Property. All SaaS application code, software, algorithms, designs, logos, trademarks, trade dress, and branding are and shall remain the exclusive property of JK Creative LLC. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited license to use our services as described herein.
  • Digital Products. Kreado products are licensed for your personal or internal business use upon purchase. You may not resell, redistribute, or sublicense them in their original or substantially similar form.
  • Web Studio Deliverables. Upon full payment, you own the custom HTML, CSS, and content generated specifically for your Web Studio project. The underlying Web Studio platform, tools, templates, and AI components remain the property of JK Creative LLC.
  • Your Data. You retain all ownership rights to the data you input into our SaaS products (including client records, session logs, business data, and similar content). We claim no ownership over your data. You may export your data at any time in accordance with Section 11.
  • License to Us. By uploading content to our services, you grant JK Creative LLC a limited, non-exclusive, royalty-free license to use, store, and process that content solely for the purpose of providing our services to you. This license terminates when you delete the content or close your account.

10. DMCA Notice and Takedown

JK Creative LLC respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act of 1998 ("DMCA," 17 U.S.C. § 512).

Filing a DMCA Takedown Notice. If you believe that content available on or through our services infringes your copyright, you may submit a written notification to our designated DMCA agent containing:

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing, with sufficient information to locate the material.
  • Your contact information, including address, telephone number, and email address.
  • A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Counter-Notice. If you believe your content was removed in error, you may submit a counter-notice containing:

  • Your physical or electronic signature.
  • Identification of the material that was removed and the location where it appeared before removal.
  • A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification.
  • Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal court for the judicial district in which your address is located (or Washington State if outside the United States), and that you will accept service of process from the person who filed the original DMCA notice.

Designated DMCA Agent:
JK Creative LLC
Attn: DMCA Agent
Email: support@jkcreative.store
Washington State, United States

11. Account Termination

We reserve the right to suspend or terminate your account, at our sole discretion, if:

  • You violate any provision of these Terms.
  • Your payment method fails repeatedly and is not resolved within the cure period.
  • You engage in abusive, fraudulent, or harmful behavior toward our systems, services, or team.
  • We are required to do so by law or legal process.
  • We discontinue a service entirely.

Data Export Window. Upon termination or cancellation of your account, you will have a 30-day window to export your data from the applicable service. We will make commercially reasonable efforts to provide data export functionality or to provide your data upon written request during this period. After the 30-day window, your data will be permanently deleted and is not recoverable.

You may terminate your account at any time by contacting support@jkcreative.store. Termination does not relieve you of any obligation to pay fees incurred prior to termination.

12. Service Availability

We strive for high availability but do not guarantee uninterrupted, error-free, or secure operation of any of our services. We do not offer a Service Level Agreement (SLA). Scheduled maintenance, infrastructure updates, third-party service outages, and unforeseen events may cause temporary or prolonged downtime. We are not liable for any losses, damages, or inconvenience resulting from service interruptions, regardless of cause or duration.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SERVICES, PRODUCTS, AND CONTENT PROVIDED BY JK CREATIVE LLC ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

JK Creative LLC expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement (as permitted under UCC §2-316).
  • Warranties arising from course of dealing, usage, or trade practice.
  • Any warranty that the services will meet your requirements, be available on an uninterrupted, secure, or error-free basis, or that defects will be corrected.
  • Any warranty regarding the accuracy, reliability, or completeness of any content, including AI-generated content.

Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the above exclusions apply to the fullest extent permitted by law.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • NO INDIRECT DAMAGES. IN NO EVENT SHALL JK CREATIVE LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE OUR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • LIABILITY CAP. THE TOTAL AGGREGATE LIABILITY OF JK CREATIVE LLC FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO JK CREATIVE LLC DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES, OUR MAXIMUM LIABILITY SHALL NOT EXCEED FIFTY UNITED STATES DOLLARS ($50.00 USD).
  • THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, INCLUDING CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR ANY OTHER THEORY, AND REGARDLESS OF WHETHER JK CREATIVE LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

15. Personal Liability Shield

JK Creative LLC is a Washington State limited liability company. You expressly acknowledge and agree that:

  • All claims, disputes, and causes of action arising out of or related to these Terms or your use of our services must be brought exclusively against JK Creative LLC as a legal entity.
  • Under no circumstances shall any individual member, manager, founder, officer, employee, contractor, agent, or representative of JK Creative LLC be held personally liable for any obligation, debt, claim, demand, judgment, or cause of action arising from or related to these Terms or the services.
  • This limitation of personal liability applies regardless of the legal theory asserted, including breach of contract, tort, negligence, strict liability, fraud, or any other cause of action.
  • You waive any right to seek personal liability, asset attachment, garnishment, or collection against any individual associated with JK Creative LLC in their personal capacity.

16. Indemnification

You agree to indemnify, defend, and hold harmless JK Creative LLC and its members, managers, officers, employees, contractors, agents, and affiliates from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

  • Your use of or access to our services.
  • Your violation of these Terms.
  • Your violation of any applicable law, regulation, or third-party right.
  • Any content you submit, post, or transmit through our services.
  • Your negligent or willful misconduct.

This indemnification obligation survives the termination of these Terms and your use of our services.

17. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Agreement to Arbitrate. You and JK Creative LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services ("Dispute") shall be resolved exclusively through final and binding arbitration, rather than in court, except as set forth below. This agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16).

Arbitration Rules. Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator. The arbitration shall take place in Washington State, or at your election, may be conducted by telephone or videoconference.

Class Action Waiver. YOU AND JK CREATIVE LLC AGREE THAT ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. NEITHER YOU NOR JK CREATIVE LLC SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER USERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE MEMBER OR IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR REPRESENTATIVE PROCEEDING.

Small Claims Exception. Notwithstanding the above, either party may bring an individual action in small claims court for Disputes within the jurisdiction of such court.

Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to support@jkcreative.store within 30 days of first accepting these Terms. Your notice must include your full name, account email address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, you and JK Creative LLC may pursue claims against each other in court, subject to the other provisions of these Terms.

Survival. This arbitration agreement survives termination of these Terms and your use of our services.

18. Force Majeure

JK Creative LLC shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, epidemics or pandemics, war, terrorism, government actions, labor disputes, power failures, internet or telecommunications failures, cyberattacks, third-party service outages, or any other event that is not reasonably foreseeable or preventable. During a force majeure event, our obligations are suspended for the duration of the event.

19. Governing Law

These Terms and any Dispute arising out of or related to them or your use of our services shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

20. Dispute Resolution

Subject to the arbitration agreement in Section 17:

  • Pre-Litigation Resolution. Before initiating any formal legal proceeding, you agree to first contact us at support@jkcreative.store and attempt in good faith to resolve any Dispute informally for a period of at least 60 days. Most concerns can be resolved without formal legal action.
  • Jurisdiction and Venue. For any Dispute not subject to arbitration, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Washington State, United States. You waive any objection based on lack of personal jurisdiction, improper venue, or forum non conveniens.

21. Washington State Consumer Protections

Nothing in these Terms is intended to waive, limit, or override rights that cannot be waived under Washington State law:

  • Consumer Protection Act (RCW 19.86). Nothing in these Terms limits your rights under the Washington Consumer Protection Act, which prohibits unfair or deceptive acts or practices in trade or commerce. Your statutory rights under RCW 19.86 are fully preserved.
  • Data Breach Notification (RCW 19.255.010). In the event of a data breach affecting your personal information, JK Creative LLC will notify affected Washington State residents within 30 days of discovery, in compliance with RCW 19.255.010, unless a shorter period is required by law or a law enforcement agency determines that notification would impede a criminal investigation.

22. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity or enforceability of any other provision, and the remaining provisions shall continue in full force and effect.

23. Entire Agreement

These Terms, together with the Privacy Policy, Disclaimer, and any product-specific terms presented at the time of purchase or subscription, constitute the entire agreement between you and JK Creative LLC with respect to the subject matter hereof. These Terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and JK Creative LLC regarding the services. No modification, amendment, or waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of JK Creative LLC.

24. Electronic Communications Consent

In accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.), you consent to receive communications from JK Creative LLC electronically, including via email, in-app notifications, and postings on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You are responsible for maintaining a valid email address and for regularly checking your email for communications from us.

25. Modifications to Terms

JK Creative LLC reserves the right to modify these Terms at any time. For material changes, we will provide at least 14 days' advance notice via email to the address associated with your account or through a prominent notice on our website before the changes take effect. Non-material changes may take effect immediately upon posting.

Your continued use of our services after the effective date of any modification constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our services and may cancel your account in accordance with Section 11.

We encourage you to review these Terms periodically. The "Last updated" date at the top of this page indicates when these Terms were last revised.

26. Contact

For questions, concerns, or notices regarding these Terms of Service: